Not really the hardest part, but it’s always nice to start writing/reading with a tune in your head. Waiting. Waiting takes on a whole new meaning when it is your child’s health on the table.
My son is starting a new pump this Sunday when the trainer stops by to get us going. The ball for the new pump started rolling on Christmas Eve when my son told me that his Christmas wish was, “…that when Santa came by to drop off presents he would also take away my diabetes.” He continued, “Well, not really the diabetes but I wish he could take away the tubing and site changes from my pump.” Yes, that shattering sound that you hear is my heart breaking yet again as I type those awful words.
So after I picked the pieces of my heart off the floor, I decided to research a new pump for him, one without tubing.
Two days after Christmas I got on the horn (always wanted to say that). I called the new pump company and had them send a dummy pump for us to try on. Got that in the mail in about a week. Wore it. Loved it. We were READY!
Around the same time I contacted our endo’s office requesting that paperwork be filled out to start the process of switching pumps. Got that in the mail about 3 weeks (about 23 days) later. Yep. You read correctly. It took 23 days for medical necessity letters to go 22 driving miles.
There is no blame being placed here. I understand that snail mail from the hospital takes a long time to actually get mailed, but that doesn’t make the waiting any easier. Especially when you have your child waiting right along with you. You think Christmas morning is exciting, well so is getting the paperwork for a new life saving device. Your priorities shift a bit when you’re a kid living with diabetes.
If I had known that it was going to take that long I would have driven myself to get it. Live and learn.
You think we’d be set now that our pump training is Sunday. No, we continue to wait. We are now waiting for our endo’s office to submit the CORRECT prescriptions needed to transition to this new pump. We need new meters and test strips that coordinate with the new pump. The reason I wrote correct is because they did submit some, but they were not right, so now along with WAITING on hold with insurance as I have done several times because of the wrong prescriptions being sent, I am still WAITING for the right ones to be submitted.
3 unanswered phone messages, 3 unanswered and seemingly unread emails and 5 hours on the phone with insurance and I am still WAITING. Just to keep this straight in your head, I am waiting for a response from the endo as to the progress of the new prescriptions and I am waiting for the correct order to be placed and I am waiting to receive the order of supplies THAT HELP KEEP MY SON ALIVE. Again…THAT HELP KEEP MY SON ALIVE!!!!
Yeah, the waiting is, if not the hardest part…a pretty damn hard part at that.
Oh and add to this waiting for that CURE and I would say waiting is a pretty damn hard part indeed.